IT Support Engineer

You keep every screen, network and device on board working. On a large yacht that means the guest Wi-Fi, the crew network, satellite and 5G links, the owner's laptops and phones, cabin TVs, the music system, CCTV, and the bridge and engineering networks that sit behind them. When a guest cannot stream the match or the printer in the purser's office stops, you are the person who fixes it, quietly and quickly.

Most of the work is planned and unglamorous. You patch servers and switches, check backups, manage user accounts, label cables, update firmware on access points and keep an accurate inventory of every device. You also handle cyber security, which matters more each year: firewalls, segregated networks, password policy and the records that flag and class now expect under the ISM Code. Good documentation means the next engineer on rotation can pick up exactly where you left off.

The role sits in the engineering department and usually exists on yachts of 70m and above, where there is enough equipment to justify a dedicated technician under the AV/IT Officer or ETO. You work with every department: the bridge on navigation network faults, the interior on cabin control and guest devices, the galley on tablets and stock systems. Expect to be on call when guests are aboard, to wear uniform, and to speak to principals with discretion.